Privacy policy

Information we collect

We ask for personal information mainly so that we can stay in touch with you and give you a better experience on this website. In general we ask for it when you subscribe to our emails or buy a product or service. It is usually limited to your name, email address, billing address and job title, but may include other details where they are needed to fulfil your request or order.

We may also ask you to tell us about yourself by completing and submitting an online form. Taking part is entirely optional. If you choose to, we may ask for details such as your first and last name, billing address, email address, employer, job title and department, and telephone numbers.

When you place an order you will be asked for payment card details. Depending on the activity, some of the information we ask for is mandatory and some is voluntary. If you do not provide the mandatory information for a particular activity, you will not be able to continue with it.

Where your information is processed

When you submit personal information to EdCapco through this website, you understand and agree that it may be transferred across national borders and stored and processed in any country in which EdCapco and its affiliates and subsidiaries maintain offices.

You also acknowledge that in certain countries, or for certain activities, the collection, transfer, storage and processing of your information may be carried out by trusted vendors of EdCapco. These vendors are bound by contract not to use your personal information for their own purposes or to pass it to any third party.

How we use personal information

EdCapco collects your information in order to record and support your participation in the activities you choose. If you subscribe to a service or register a product, for example, the information is used to record your entitlement to support or other benefits made available to registered users.

Your information is also used to keep you informed about product updates, special offers, and other products and services from EdCapco and selected third parties.

We may collect information about how the site is used, such as which services are used and how many visitors we receive each day. This is collected in aggregate, without identifying any individual. EdCapco may use this aggregate, non-identifying data for statistical analysis, marketing or similar promotional purposes.

When we disclose information

EdCapco will disclose your personal information without notice only if required to do so by law, or in the good-faith belief that doing so is necessary to:

• comply with the law or with legal process served on EdCapco or this website;
• protect and defend the rights or property of EdCapco and this website; and
• act in urgent circumstances to protect the personal safety of users of EdCapco, its websites or the public.

Security of personal information

EdCapco protects the security of your personal information and honours your choices about how it is used. We take care to protect your data from loss, misuse, unauthorised access or disclosure, alteration and destruction.

Your personal information is never shared outside the company without your permission, except in the circumstances explained above. Inside the company, data is stored on password-controlled servers with limited access.

Changes to this policy

EdCapco may update this privacy policy. Where a change is material, we will tell you by placing a prominent notice on this website.