Frequently asked questions

Live and on-demand compliance training for professionals in regulated industries, including HR, life sciences, finance and healthcare. Sessions are taught by practitioners and built around what you can put to use straight away.

Find the session on the live sessions page, add it to your cart and check out. You will receive a confirmation once payment has gone through.

Payment is made on Stripe's secure checkout page, by card or any other method Stripe offers you there. Your card details are entered on Stripe and never reach or are stored on our website.

A single-session purchase covers either a live seat or the recording, and comes with 90 days of replay access, so you can watch it when it suits you. Recorded sessions are also available in the on-demand library.

Yes. Each session includes a certificate of attendance, along with the slide deck and handouts used by the speaker.

Sign in to your account. Your booked sessions and recordings are under My trainings, and your orders and receipts are under Orders & receipts.

You can cancel up to 72 hours before a live session starts. We issue a letter of credit that you can use towards any future event; it is valid for six months. Refunds are not given to participants who do not attend.

A session may be cancelled because of low enrolment or circumstances we cannot avoid, and we notify participants 24 hours before the scheduled start. You can then choose the recorded version or a refund.

The annual pass is $999 a year for one person. It covers every live session, the full on-demand library of more than 1,900 sessions, and unlimited certificates and transcripts, across every industry track.

Yes. The Team & Enterprise plan is for five people or more, with shared seats, group booking and completion reporting for audits. Get in touch and tell us what your team needs.